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General FAQ

Making a booking
Choosing Your Destination
Extras
Payment & Refund
Amending & Cancellation
Before You Traveling
During the Transfer
General FAQ

How can I contact Seja Travel?

Our Customer Service department is open 24 hours a day, 365 days a year and you can always contact us via Live Chat.
Alternatively, you can also call us on any of our Sales numbers available in the Contact us page or drop us an email by clicking ''Send an email to customer service'' on this same page.
 
If you need immediate travel assistance, please contact us via the priority number detailed below:
 
TR: +9 (0)544 240 07 24 
 
Any other number detailed in your booking confirmation voucher.

More Questions in General FAQ

Coronavirus (COVID-19) safety and prevention measures
Do I have to print my voucher?
What should I do if my driver does not arrive on time for my transfer?
How can I contact Seja Travel?
What is a private transfer?
I forgot an object in the vehicle. How do I retrieve it?
What information do I need in order to make a booking?